Terms of service

Last updated: October 1, 2026

These Terms of Service govern your access to and use of shopberrymoon.com, including browsing the website, creating an account, placing orders and using website content.

At a glance

By using the site or ordering you agree to these terms and to our Privacy, Shipping and Return & Refund policies
Prices are in US dollars; taxes and shipping are shown at checkout
Orders are accepted when we confirm them by email
Shipping and returns: US addresses only, with 30-day returns for eligible purchases
Governing law: State of Ohio, United States, without affecting your mandatory consumer rights

1. Acceptance of terms

By using our website or placing an order, you agree to these Terms of Service and to our Privacy Policy, Shipping Policy and Return & Refund Policy. If you do not agree, please do not use the website or place an order. Nothing in these terms limits any mandatory consumer rights under applicable law.

2. Our products and product information

We make reasonable efforts to provide accurate product information, including descriptions, specifications, what is included, dimensions, prices and availability. Colours may look different depending on your device or screen settings. Product information, pricing, availability and quantities may change from time to time, and we may limit quantities or discontinue products where permitted by law.

Product information is provided for general information only and is not medical or dental advice. Please follow the instructions and safety guidance supplied with each product, and speak with a dentist or other qualified professional about any health concern.

3. Prices and payment

Prices are shown in US dollars. Applicable taxes and shipping charges are calculated and shown at checkout. You agree to provide accurate billing, shipping and contact information and to use a payment method you are authorised to use.

4. Orders

When you submit an order, you are asking to buy the products in it. An order is accepted when we send an order confirmation or otherwise confirm acceptance. We may decline, cancel or limit an order where permitted by law, including because of inventory or pricing errors, suspected fraud, incorrect shipping information, payment failure or inability to fulfil or ship the order. If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

5. Shipping, returns and refunds

Shipping, delivery, returns, exchanges, cancellations and refunds are governed by our Shipping Policy and Return & Refund Policy. Nothing in these terms removes or limits any mandatory consumer rights under applicable law.

6. Website content and intellectual property

The ShopBerryMoon name, branding, logo, text, photographs, graphics, layouts, product content and original designs are owned by ShopBerryMoon or its licensors, where applicable. You may use our website for lawful personal shopping and browsing. You may not copy, reproduce, distribute, modify, scrape, publish or commercially exploit our website content without prior written permission, except where permitted by applicable law.

7. Reviews and submissions

If you submit reviews, photographs, suggestions or other content, you confirm that you have the right to submit it and that it is lawful and accurate. By submitting content, you give ShopBerryMoon a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, adapt and publish it for store, marketing and customer-service purposes. We may remove content that we reasonably believe is unlawful, misleading, abusive, infringing, fraudulent or otherwise inappropriate.

8. Acceptable use

You may not use our website to:

Break or attempt to break applicable laws or regulations.
Impersonate another person or provide false information.
Interfere with the security or operation of the website.
Upload or transmit malicious software or harmful code.
Abuse promotions, discounts or other offers.
Collect personal information without authorisation.
Infringe intellectual property or other legal rights.
Submit fraudulent, misleading or false reviews.
Use bots, scrapers or automated tools to copy or access website content without permission.

9. Third-party services and links

Our store uses Shopify and may use third-party services for payment processing, shipping, analytics, marketing, customer support and other business functions. Those services and any external websites have their own terms and privacy policies, and we are not responsible for third-party websites or services outside our reasonable control.

10. Warranties and limitation of liability

Nothing in these terms excludes or limits any liability, warranty or consumer right that cannot legally be excluded or limited. Subject to that, our website and its content are provided on an "as available" basis, and we do not guarantee uninterrupted access or that every product will meet every individual preference or expectation. To the fullest extent permitted by applicable law, ShopBerryMoon is not responsible for indirect, incidental, special or consequential losses arising from your use of the website or products. For a claim relating to an order, our liability will not exceed the amount paid for that order, except where applicable law requires otherwise.

11. Changes to these terms

We may update these terms from time to time. When we do, we will post the revised version on this page and update the date at the top. Your continued use of the website after changes take effect means you accept the revised terms, to the extent permitted by applicable law.

12. Governing law

These terms are governed by the laws of the State of Ohio, United States, without regard to its conflict-of-law principles. Any dispute that is not subject to mandatory consumer protection law will be resolved in the state or federal courts located in Ohio. Nothing in this section removes or reduces any mandatory statutory rights you may have as a consumer.