Contact information

Last updated: October 1, 2026

At a glance

1. Business information

shopberrymoon.com is operated by ShopBerryMoon.

ShopBerryMoon
3192 Whitethorn Rd
Cleveland, OH 44118
United States

2. Shipping region

We currently ship to US addresses only. See our Shipping Policy for shipping costs and delivery estimates.

3. Order support

If you are contacting us about an existing order, please include your order number and the email address used at checkout so we can help you faster. You can also read about what happens after you order on our order status page.

4. Address changes

If you need to change a shipping address, contact us as soon as possible. We can only update an address before an order enters fulfilment, and changes cannot be guaranteed once fulfilment has started.

5. Returns and refunds

For information about returns and refunds, please read our Return & Refund Policy.

6. Contact us

Email: support@shopberrymoon.com
Phone: +1 216 2398 909
Or use the contact form.